At Mealhouse, we aim to provide an exceptional meal service experience with transparent and fair policies. Please review the following:

Order & Delivery Policy

• Orders are accepted weekly. You may choose to order once or subscribe for weekly deliveries.

• All orders placed by Tuesday of the week will be delivered on Thursdays.

• We currently deliver to the following areas: American Fork, Highland, Lehi, Lindon, Orem, Pleasant Grove, Provo, Vineyard all in Utah.

• Meals are delivered refrigerated and include simple prep instructions.

Shipping Fees

• Standard delivery is included in the price. Additional charges may apply for locations outside our regular service area.

Refund Policy

• Due to the perishable nature of our meals, we do not offer refunds after an order has been prepared or delivered.

• If there is an issue with your order (missing items, damaged packaging, etc.), please contact us within 24 hours of delivery at [insert email or phone number], and we’ll work to make it right.

Return Policy

• Because we deliver fresh, ready-to-prepare ingredients, we are unable to accept returns.

Cancellation Policy

• You may cancel a one-time order up until Wednesday at 12pm of the order week.

• For subscriptions, cancellations or changes must be submitted at least 48 hours before the next scheduled delivery.

• To cancel or pause your subscription, log in to your account or contact us at info@eatmealhouse.com.